Legal
Privacy Policy
How Bloxco Stores and Bloxco Services collect, store, use, and protect data across our documentation website, Discord moderation tools, and Roblox integrations.
Last updated: 29 July 2026
Legal
How Bloxco Stores and Bloxco Services collect, store, use, and protect data across our documentation website, Discord moderation tools, and Roblox integrations.
Last updated: 29 July 2026
Bloxco Stores operates this documentation website. Bloxco Services operates our community management tools, moderation workflows, and Roblox-linked account services. In this policy, "we", "us", and "our" mean Bloxco Stores and Bloxco Services together, unless a section says otherwise.
This policy applies to:
We do not sell personal data, and we only collect and retain information required to operate these services safely and effectively.
If you have a privacy question, want to use one of your privacy rights, or are a parent or guardian contacting us for a child, please open a private ticket in the Bloxco Stores support server. Do not post private information in a public channel.
Our hosting provider automatically collects and processes standard technical information needed to deliver and protect the website. This can include:
If you use documentation search, your search words are sent to this website so it can return results. This website does not create a search history or user profile, although the request may appear temporarily in hosting logs.
The website can remember display preferences in your browser, including:
These settings stay on your device in browser storage. You can remove them by clearing site data in your browser.
When you choose Roblox sign-in on the documentation website, Roblox may provide:
We use this information only to sign you in and work out your document access level. We do not ask Roblox for your password, inventory, private messages, date of birth, or payment information.
The website uses strictly necessary encrypted cookies when sign-in is enabled: a short-lived sign-in transaction cookie (normally up to 10 minutes) that protects the sign-in flow, and a session cookie (normally up to 24 hours) containing the provider, account ID, display information, access levels, and issue/expiry times. These cookies are HttpOnly, so normal page scripts cannot read them. Roblox access tokens are used during the sign-in callback and are not stored in the website session.
We may process the following information when you interact with the Bloxco Services Discord bot or community systems:
This data is used to manage access, enforce rules, run moderation workflows, and provide in-server support.
Where Roblox account linking is required for moderation and community tools, we may process:
This allows the bot to connect Discord accounts to Roblox identities for moderation, rank management, access checks, and support workflows.
This service stores operational records that are necessary for safety and enforcement, including:
This information is used to document decisions, enforce community rules, and maintain auditable moderation history.
We may also store limited operational metadata such as:
We do not routinely store the full content of private messages or unrelated personal communications.
The documentation site itself is designed to minimize personal data collection. In its default configuration, it is a static documentation experience and does not use advertising cookies or third-party tracking by default. If analytics, diagnostics, or marketing tools are added later, they will be disclosed in this policy and configured in a privacy-conscious way.
We use information to:
We do not use this data for unrelated commercial profiling, advertising, or resale.
Where UK data protection law applies, our normal lawful basis is our legitimate interest in providing a secure, useful documentation and community service, and in controlling access to restricted material. We may also need to process information to perform an agreement with you or meet a legal obligation. We do not rely on consent for essential website delivery, access control, or core moderation functions. If an optional feature later needs consent, it should remain off until that consent has been requested clearly.
Data is stored in secure database infrastructure and managed using server-side services. Moderation records, session tracking, and linked account metadata are stored in MongoDB-backed collections for operational use.
We use reasonable technical and administrative safeguards to protect stored data, including:
We may share or make information available only as needed to:
We may also share information with people who maintain or secure our services and are authorised to do so, and with public authorities where the law requires it. These providers are bound by their own privacy and security obligations, and we only share information necessary to perform their service. We do not sell personal information.
Our hosting provider or Roblox may process information in other countries. Where the law requires it, the responsible organisation must use an approved transfer safeguard or another lawful transfer mechanism.
We keep records only as long as needed for:
Some moderation records may need to remain available for fairness, compliance, and historical context even after a restriction ends.
People under 18 may use this website and community. We collect as little information as reasonably possible, do not use targeted advertising, do not build behavioural profiles, and keep optional sign-in off unless the site operator configures it. We do not knowingly collect or process personal data from children in a way that would violate applicable laws or platform requirements.
We do not ask for your age, and a Roblox account does not by itself prove your age. If you are under 13, ask a parent or guardian before using optional Roblox sign-in. Parents and guardians can contact us through a private support ticket.
The UK Information Commissioner explains that services likely to be accessed by children should put the child's best interests first, use high-privacy defaults, and provide clear information. You can read the ICO Children's code guidance.
Depending on the law that applies to you, you may have rights to:
Because moderation systems require accurate records to protect the community, some data cannot always be deleted if it is necessary to maintain security, dispute history, or compliance with lawful moderation practice.
You can sign out at any time and clear local preferences through your browser. To exercise a right or ask about your data, open a private support ticket and explain what you need — we may need enough information to confirm the request relates to you.
We take reasonable steps to protect data from unauthorized access, alteration, disclosure, or destruction, including encrypted session cookies, restricted backend access, and origin and access checks on protected pages. However, no online system can guarantee absolute security. Please keep your Discord and Roblox account access secure and report a suspected security or privacy issue through a private support ticket.
We may update this policy from time to time to reflect changes in service features, providers, legal requirements, or operational practices. The date at the top shows the latest version, and material changes will be announced clearly through the relevant documentation or service channels.
Read the Terms of Use for the rules that apply when using this website and its documents.
For privacy questions, requests, or concerns, open a private support ticket or contact the Bloxco Stores or Bloxco Services admin/moderation team through the official community channels.
This policy reflects the actual data handled by the Bloxco Stores documentation website and the Bloxco Services platform as implemented in the current codebase, including website technical data, Roblox sign-in, Discord and Roblox identity data, moderation records, and operational metadata used for service functionality.